- Refunds shall be processed within 30 (thirty) days from acceptance of the return of the Goods by Go Corporate. Goods are sold voetstoots with no warranty against patent or latent defects, and all other guarantees, including common law guarantees, are specifically excluded. Services carry no guarantee.
- All requests for returns or credit must be initiated in writing by the Client. Any returns or replacements for incorrect Goods, not limited to incorrect branding, should be initiated in writing by the Client within 5 (five) days from receiving the Order. No Goods may be returned or exchanged unless prior written authorization has been obtained from Go Corporate.
- In cases of unavailability, Go Corporate will refund the Client in full within 30 (thirty) days. Cancellation of Orders by the Client will attract a 25% administration fee.
- When unwanted Goods (undamaged and unused) are to be returned, the Client is responsible for returning the Goods to Go Corporate. The delivery and/or courier costs on the Order are non-refundable, and the Client is responsible for the return courier costs. If the Client received free delivery on the Order, the actual cost of that delivery will be deducted from the refund.
- No cancellations and/or pausing on the processing of an Order will be accepted once the artwork has been approved on any branded Goods, including but not limited to banners, table cloths, awards, gazebos, flags, custom-made Goods, and specially imported Goods. The Client shall be liable for full payment of such orders.
- Go Corporate cannot be held liable for branding done by a third party after buying unbranded products from it. If branding is done with a third-party brander, all warranties and money-back guarantees fall away.
- When unwanted Goods (undamaged and unused) are to be exchanged for other products, the replacements will be treated as a new Order. The Client will be refunded for the unwanted goods as stipulated above.
- Any Order is subject to cancellation by Go Corporate due to Acts of God from any cause beyond the control of Go Corporate, including but not limited to inability to secure labour, power, materials or supplies, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought, disease, or legislation. In any such event, any monies paid by the Client to Go Corporate shall be refunded in full by crediting the Client’s original method of payment.
- If any Goods are returned to Go Corporate or any of its branding warehouses that require a quality check due to the Goods not being as expected, a thorough quality check will be done. If the quality check is due to lack of proof from the Client and the returned Goods are deemed correct, the Goods will be returned to the Client, who will be billed for extra courier costs incurred. If any discrepancy is found on the return quality check, Go Corporate will be responsible for replacements or reprints done thereafter, including courier costs incurred.
- The Client is responsible for ensuring that Goods are returned to a designated collection point in their original packaging, regardless of the reason for the returns.
- Go Corporate will not provide a refund if the amount is less than R50.00 (fifty Rand) ex. VAT. Any refund less than R50.00 (fifty Rand) ex. VAT will be credited to the Client’s account and set off against the Client’s next Order (not applicable to online order purchases).
- Any Order is subject to cancellation by Go Corporate if the Client breaches any term of these Terms and Conditions; makes any attempt at compromise, liquidation, or sequestration; if a judgment is recorded against the Client; or should its suppliers breach any obligations.
- The Client agrees that Go Corporate will be immediately and irrevocably released from any contractual damages, including consequential damages (whether contemplated or not) and penalty obligations should any event in the above clauses occur.
- Fully paid Orders that remain uncollected or undeliverable for 30 (thirty) calendar days will be donated to local charities, and Go Corporate shall not be liable for any damages or consequential damages as a result thereof.
- Some of Go Corporate’s display Goods come with a 3-month limited print fade warranty, as overexposure to direct and intense sunlight can reduce the longevity of the print – please see the product page on the website for this information.
- If the Client returns only part of an Order of unwanted Goods (undamaged and unused), the following terms will apply: courier costs for the order will not be refunded. If the Client received free delivery on their Order and the sum of the partly returned Order is below the R1250.00 (one thousand two hundred and fifty Rand) ex. VAT threshold, the actual cost of delivery will be deducted from the refund. If the sum is above the threshold, the actual cost of delivery will not be deducted from the refund.
- No returns shall be permitted on the following Goods: branded Goods and memory sticks; unbranded workwear with reflective tape; Reduced To Clear or On Sale items; gift sets once ordered (excluding cases where items have been found to be faulty upon delivery/collection).
- Under no circumstances shall Go Corporate be liable for any consequential damages, including loss of profits or for any delictual liability of any nature whatsoever, whether foreseen or not.
- Under no circumstances shall Go Corporate be liable for any damage arising from any misuse, abuse, or neglect of the Goods or Services.
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