YOUR ONE-STOP-SHOP FOR PROMO & BRANDING PRODUCTS

FAQ’s

FAQ Accordion with Animated Open/Close

Kindly refer to our Refund and Return Policy

For unbranded products that are in stock shipping usually takes 3-7 business days, depending on your location. Express shipping can also be arranged for urgent orders by contacting us.

Lead time for branded products are usually ready between 5 – 10 business days whereafter shipping usually takes 3-7 business days, depending on your location.

Please contact us with your desired order and we can calculate exact lead times based on your order.

Yes, we offer international shipping to selected countries. Shipping rates and delivery times vary by destination. Please contact us to enquire about international shipping.

Please note VAT and import duties are for the recipients’ expense.

Once an order is finalised and signed off it cannot be cancelled but may be amended to add or remove products. Please contact our support team for assistance.

Once artwork has been approved for branded products the order cannot be cancelled.

For unbranded products that is in stock orders will be ready within 2-7 business days depending on the product and the quantity. Please contact us for lead times on your desired order.

For branded products lead times are usually between 5 – 10 business days. However, this is dependant on the product and the quantity. Please contact us with your branded order enquiry for specific lead times.

Please view all our T’s & C’s here